Infrastructure and Network Security

Physical Security

Locale.ai is hosted on Amazon Web Services (AWS) with dedicated infrastructure for each of our clients. Locale.ai employees do not have physical access to AWS data centers, servers, network equipment, or storage.

Logical Access Control

Locale.ai is the assigned administrator of its infrastructure on AWS, and only designated authorized Locale.ai operations team members have access to configure the infrastructure on an as-needed basis behind a two-factor authenticated virtual private network. Specific private keys are required for individual servers, and keys are stored in a secure and encrypted location.

Access Logging

Systems controlling the management network at Locale.ai log to our centralized logging environment to allow for performance and security monitoring. Our logging includes system actions as well as the logins and commands issued by our system administrators.

Third-Party Audit

Amazon Web Services(AWS) undergoes various third-party independent audits on a regular basis and can provide verification of compliance controls for its data centers, infrastructure, and operations. This includes, but is not limited, to SSAE 16-compliant SOC 2 certification and ISO 27001 certification.